IO Global

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Terms & Conditions

Platform Terms of Use

The terms governing access to and use of IO Global, IO Nexus, virtual trade shows, community features, and related services.

Effective Date: October 1, 2026 Last Updated: October 1, 2026

PLEASE READ SECTION 13 CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

1. Agreement to These Terms

These Platform Terms of Use (“Terms”) are a binding agreement between you and IO Global Group, Inc., a Delaware corporation (“IO Global,” “IOGG,” “we,” “us,” or “our”), governing your access to and use of ioglobalgroup.com, the IO Global platform, IO Nexus, our virtual trade shows, our community network, our advertising services, and any related sites, applications, and services (together, the “Platform”).

By creating an account, accessing, or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

Buyers and Suppliers. A “Buyer” is a user who accesses the Platform to search for, evaluate, contact, or source from ingredient suppliers, or to attend a virtual trade show as a visitor. A “Supplier” is a user who publishes a company profile, lists products or services, exhibits at a virtual trade show, receives buyer inquiries, or advertises on the Platform.

Additional terms apply based on your role. If you register as a Buyer, the IO Global Buyer Terms also apply. If you register as a Supplier, the IO Global Supplier Terms also apply. If you purchase advertising, the IO Global Advertising Policy also applies. Where the Buyer Terms or Supplier Terms conflict with these Terms, that document controls for the subject matter it covers. The full order of precedence, including the Advertising Policy and the exceptions for the Data Processing Addendum and the Privacy Policy, is set out in Section 18.

If you use the Platform on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” means both you and that organization.

The Platform is for business use only. It is not intended for consumers or for personal, family, or household purposes. You must be at least 18 years old and acting in a commercial capacity.

2. What the Platform Is — and What It Is Not

IO Global operates a business-to-business networking, discovery, and sourcing platform for the ingredients industry. The Platform is a directory and a connection service. We provide tools that help Buyers and Suppliers find each other, communicate, exhibit, and arrange to transact with each other.

IO Global does not sell products and is not a party to transactions between users. We are not a buyer, seller, reseller, broker, agent, distributor, importer, or manufacturer of any ingredient or product listed, advertised, or discussed on the Platform. We do not take title to goods, do not hold or ship inventory, do not set prices between users, do not process payments between users, and are not responsible for the negotiation, formation, performance, quality, safety, legality, or fulfillment of any transaction between a Buyer and a Supplier.

Every purchase is a contract between the Buyer and the Supplier, on terms they agree between themselves.

We do not guarantee outcomes. We do not guarantee that any Buyer will find a suitable Supplier, that any Supplier will receive inquiries or business, that any listing is accurate, or that any user is qualified, solvent, certified, or compliant.

You are responsible for your own due diligence, including supplier qualification, specification review, certificates of analysis, safety data sheets, allergen and regulatory verification, audits, insurance, and creditworthiness. Section 4 of the Buyer Terms sets out what that means in practice.

3. Supplier Verification — What “Verified” Means

Some Suppliers display a Verified designation. That designation means, and means only, that:

  1. the Supplier submitted business registration and company documentation to IO Global;
  2. IO Global confirmed that the business exists as represented and that the submitted documentation is internally consistent; and
  3. IO Global’s quality review team reviewed the products the Supplier lists and determined, on the basis of the documentation submitted, that those products are of a type permitted for sale in the United States.

Verification is a documentary review, not a guarantee. It expressly does not mean, and must not be represented as meaning, that IO Global has:

  • inspected, tested, sampled, or analyzed any product;
  • audited, visited, or inspected any facility;
  • independently confirmed any certification, accreditation, audit result, or registration the Supplier claims;
  • assessed the Supplier’s quality management systems, financial condition, or ability to perform;
  • determined that any product is safe, pure, or fit for any particular use; or
  • determined that any product is lawful for your specific application, formulation, or market.

Verification does not reduce your own due diligence obligations. Verification status may be suspended or withdrawn at any time. A Supplier’s certifications and capability claims are self-reported by that Supplier and are its responsibility, not ours.

4. Accounts and Registration

4.1 Separate registration paths

The Platform offers separate registration and login paths for Buyers and Suppliers. You must register under the path that reflects your actual role. An organization that acts in both capacities may hold both account types; the two accounts are administered separately and data is not merged between them.

4.2 Your obligations

You agree to provide accurate, current, and complete information at registration and to keep it updated; to use a business email address associated with your organization; to safeguard your credentials; not to share your account with anyone; and to notify us immediately at security@ioglobalgroup.com of any unauthorized use.

You are responsible for all activity under your account.

4.3 Company accounts and named users

Where an organization holds a Platform subscription, it may add named users up to the number of seats in its plan. Seats are assigned to named individuals and may be reassigned when a person leaves the organization, but may not be shared or used concurrently by more than one person. The organization is responsible for its named users’ compliance with these Terms and may add, remove, and manage them.

4.4 Eligibility and refusal

We may refuse registration, or suspend or close an account, where we reasonably believe the applicant or user is not a bona fide business in the ingredients industry or an adjacent sector; has provided false information; is subject to sanctions or export restrictions; has previously been removed from the Platform; or presents a fraud, security, or legal risk.

5. Subscriptions, Fees, and Payment

5.1 Plans

Access to the Platform is offered on the tiers described at ioglobalgroup.com/pricing. Both Buyers and Suppliers may hold paid subscriptions. Features, limits, and prices for each tier are as stated on that page at the time of your purchase, and Suppliers may additionally purchase booths, featured placement, and advertising.

5.2 Payment processing

Payments are processed by Stripe, Inc. Card details are collected and processed directly by Stripe and are not stored on our systems. Stripe and, where applicable, its affiliates, process transactions for IO Global Group, Inc. By paying, you also agree to Stripe’s applicable terms.

All prices are stated in U.S. Dollars and are exclusive of taxes, duties, and levies, which are your responsibility except for taxes on our net income. Where we are required to collect sales tax, VAT, or GST, it is added at checkout. Charges appear on your statement as IOGLOBALGROUP.

5.3 Automatic renewal

PAID SUBSCRIPTIONS RENEW AUTOMATICALLY. Unless you cancel before the end of your then-current term, your subscription renews for a further term of the same length and we charge your payment method the then-current price for that term.

  • Renewal frequency and amount are as stated at checkout and in your subscription confirmation.
  • How to cancel. You may cancel at any time from Account Settings using the Cancel Subscription control, or by emailing support@ioglobalgroup.com. Cancellation is effective at the end of your current term, and you keep access until then.
  • Reminders. We send a renewal reminder identifying the service, the charge frequency and amount, and how to cancel, at least 30 days before each annual renewal and at least 7 days before each monthly renewal.
  • Price changes. We notify you at least 30 days before any price increase takes effect, in a retainable format, with cancellation instructions. A price increase never applies to a term you have already paid for.
  • Acknowledgment. After each purchase and each renewal we email you a retainable acknowledgment containing the subscription terms and cancellation instructions.

Before we collect your billing information we present the automatic renewal terms clearly and obtain your affirmative consent to them separately from the rest of the checkout. We retain records of that consent for three years, or one year after termination, whichever is longer.

5.4 Refunds

Subscription fees are non-refundable except as stated in this Section 5.4, in Section 11, or as required by law. We do not provide refunds or credits for partial subscription periods, unused features, downgrades, or periods during which you did not use the Platform.

We will refund you on a pro-rata basis for the unused remainder of your paid term where: we terminate your account for our convenience; we discontinue the Platform or a material feature you paid for; or we change these Terms and you cancel before the change takes effect, as provided in Section 11.

If you cancel a new paid subscription within 14 days of your first payment and have not made substantial use of the Platform during that period, we will refund that payment in full.

Booth, sponsorship, and advertising fees are governed by the Advertising Policy. A “booth order” is the show-specific order you accept when reserving a booth; it may vary the Advertising Policy’s cancellation schedule for that show, but only where it states expressly that it does so and only as to that show. Where a booth order is silent, the Advertising Policy governs.

5.5 Payment disputes and chargebacks

If you believe you have been charged in error, contact support@ioglobalgroup.com and we will investigate promptly. If you initiate a chargeback or payment dispute without first raising the issue with us, we may suspend your account pending resolution, and you are responsible for amounts we become liable for as a result of a dispute you initiate without a good-faith basis, including associated fees.

5.6 Late payment and suspension

Undisputed amounts not paid when due accrue interest at the lesser of 1% per month or the maximum rate permitted by law. We will give you 10 days’ written notice before suspending access for non-payment, and will restore access promptly on payment.

6. Acceptable Use

You will not, and will not permit anyone else to:

  1. Use the Platform for any unlawful purpose, or in violation of any applicable law, including food safety, labeling, import and export, sanctions, anti-corruption, competition, and advertising law;
  2. List, advertise, offer, or solicit any product that is prohibited, adulterated, misbranded, counterfeit, stolen, or that you are not lawfully entitled to sell, including controlled substances, unapproved pharmaceuticals, and any category restricted by our policies or by our payment processor;
  3. Post false, misleading, deceptive, defamatory, infringing, obscene, harassing, hateful, or discriminatory content;
  4. Misrepresent your identity, your company, your affiliation, your certifications, your capabilities, or the origin or composition of any product;
  5. Scrape, crawl, harvest, index, or systematically extract data, listings, profiles, contact details, or AI outputs from the Platform, by manual or automated means;
  6. Use Platform data to build, train, or improve any competing product, dataset, database, index, or machine learning model;
  7. Use contact details obtained through the Platform for unsolicited bulk email, spam, or any communication unrelated to a genuine sourcing or supply inquiry, or in violation of applicable anti-spam law;
  8. Reverse engineer, decompile, disassemble, or attempt to derive the source code, models, algorithms, or ranking logic of the Platform;
  9. Circumvent, disable, or interfere with security, rate limits, authentication, access controls, or usage limits, including through prompt injection or manipulation of AI features;
  10. Introduce malware, launch denial-of-service attacks, or otherwise impair the Platform;
  11. Access the Platform through automated means except through an API we expressly authorize; or
  12. Resell, sublicense, or provide access to the Platform to any third party, or use a single account to provide services to multiple unaffiliated organizations.

We may investigate suspected violations and take any action we consider appropriate, including removing content, limiting features, suspending or terminating accounts, and reporting to law enforcement.

7. Your Content

7.1 Ownership and license

You retain ownership of the content you submit, post, or display on the Platform — company profiles, listings, booth content, images, documents, specifications, community posts, and messages (“Your Content”).

You grant IO Global a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt for display, publish, distribute, and display Your Content for the purpose of operating and improving the Platform, for the duration of your account and for so long afterward as we retain that content under the retention periods in Section 9 of the Privacy Policy. After your account closes, this license is limited to storage, backup, archival, and legal-hold purposes only — we stop publishing or displaying Your Content within 30 days of closure.

Marketing use. We may also feature your company name, logo, listings, and booth in IO Global marketing materials and communications promoting the Platform. You may withdraw permission for this marketing use at any time by emailing legal@ioglobalgroup.com, and we will stop using your materials in new marketing within 30 days.

7.2 Your warranties

You represent and warrant that you own or have all necessary rights to Your Content; that Your Content and its use by us as permitted here do not infringe any third party’s rights or violate any law; that product information you publish is accurate and not misleading; and that any claim you make about a product is truthful and substantiated.

7.3 Moderation

We may, but are not obliged to, review, screen, edit, or remove Your Content. We may remove content that violates these Terms or that we reasonably believe creates legal risk. We will give you notice and a reason where we remove content or restrict your account, and an opportunity to respond, except where doing so is impractical, is prohibited by law, or would compromise an investigation.

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. Send notices to our designated agent:

DMCA Designated Agent IO Global Group, Inc. 500 S Main St, #800 Orange, CA 92868 legal@ioglobalgroup.com

Your notice must include the elements required by 17 U.S.C. § 512(c)(3): a signature, identification of the work claimed to be infringed, identification of the material to be removed and its location, your contact information, a good-faith statement that the use is unauthorized, and a statement under penalty of perjury that the notice is accurate and that you are authorized to act. We will terminate the accounts of repeat infringers in appropriate circumstances.

8. AI Features

The Platform uses artificial intelligence, including machine learning and generative AI, in IO Nexus search and matching, supplier and product summaries, recommendations, and content assistance.

Disclosure. Where you interact with an AI assistant, chat interface, or AI agent, we tell you that you are interacting with AI at the start of the interaction, and we identify AI-generated content as such.

Outputs are informational only. AI outputs may be inaccurate, incomplete, outdated, or non-unique, and similar outputs may be generated for other users.

AI OUTPUTS ARE NOT ADVICE. Nothing generated by the Platform’s AI features is technical, regulatory, quality, food-safety, legal, or purchasing advice. AI outputs are not a substitute for supplier qualification, specification review, certificate of analysis or safety data sheet review, or allergen, regulatory, or food-safety verification. You must independently verify all information before relying on it.

Human oversight. AI features support but do not replace human decision-making. We do not use them to make decisions about you that produce legal or similarly significant effects solely by automated means, and we do not use AI to determine credit terms, payment terms, or financing eligibility for any individual.

Your inputs. We do not use your content to train or fine-tune third-party AI models. We use Platform content and activity to develop and improve our own search, ranking, and matching models. Section 6 of the Privacy Policy explains how this works and how to object.

Prohibited uses. You may not use AI features to generate unlawful, infringing, or deceptive content; to extract or reconstruct our models, training data, or ranking logic; to build a competing product or dataset; or to circumvent Platform restrictions.

9. Ranking, Placement, and Paid Promotion

Search results, matches, and recommendations on the Platform are ordered using the following parameters, listed in order of importance:

  1. Relevance of the Supplier’s products, capabilities, and categories to the query or stated requirement;
  2. Completeness and currency of the Supplier’s profile, listings, and product documentation;
  3. Verification status, as defined in Section 3;
  4. Responsiveness — the Supplier’s historical rate and speed of responding to inquiries; and
  5. Engagement signals — how users have previously interacted with similar results.

Paid placement. Suppliers may purchase advertising, featured placement, and promoted positions. Paid placements occupy distinct, labeled slots and are always identified as sponsored, promoted, or advertising. Payment does not change a Supplier’s position in organic search or matching results.

We do not give our own services preferential treatment in ranking without disclosing it.

We may change these ranking parameters. Where we make a material change to the main parameters, we will publish the updated description and notify Suppliers at least 15 days before it takes effect.

10. Third-Party Content, Links, and Services

The Platform contains content and links provided by other users and third parties. We do not control, endorse, or assume responsibility for third-party content, products, services, or websites. Your dealings with third parties are solely between you and them.

11. Changes to These Terms

We may modify these Terms. We will post the updated Terms with a new “Last Updated” date and, for material changes, notify you by email or in-Platform notice at least 15 days before the changes take effect, or at least 30 days before for changes to fees or to your subscription.

Continued use after the effective date constitutes acceptance. If you do not agree, you may cancel before the changes take effect and we will refund the unused prepaid remainder of your term.

12. Term, Suspension, and Termination

By you. You may close your account at any time from Account Settings or by emailing support@ioglobalgroup.com.

By us. We may suspend or terminate your access:

  • Immediately, where you materially breach these Terms, where continued access presents a legal, security, or safety risk, where required by law, or for non-payment after the notice period in Section 5.6; or
  • On 30 days’ written notice, for convenience or on discontinuation of the Platform or a feature.

Statement of reasons. Where we suspend or terminate your account, we will give you a statement of reasons at or before the time the action takes effect, unless prohibited by law or where doing so would compromise an investigation. You may challenge the decision under Section 13.1.

Effect of termination. Your license to use the Platform ends. We delete Your Content in accordance with the retention periods in the Privacy Policy. You may export your account data at any time before closure, and for 30 days afterward on request to support@ioglobalgroup.com.

Sections 2, 3, 5 (as to fees accrued, interest, and chargeback liability), 7.1 (for the surviving license period), 7.2, 8, 12, 13, 14, 15, 16, 17, and 18 survive termination.

13. Complaints and Dispute Resolution

13.1 Talk to us first

Before starting arbitration or any other formal proceeding, you agree to contact us at legal@ioglobalgroup.com or at ioglobalgroup.com/legal/complaint with a description of the issue and the resolution you want. We will acknowledge within 10 business days, investigate, and respond substantively within 30 days. We will do the same before bringing a claim against you.

13.2 Mediation

If we cannot resolve a dispute informally within 60 days, either party may propose mediation before JAMS in Orange County, California, with costs shared equally. Mediation is voluntary and does not prevent either party from proceeding to arbitration.

13.3 Binding arbitration and class action waiver

Please read this section carefully.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform, including its formation, interpretation, breach, or termination, that is not resolved under Sections 13.1 or 13.2, will be resolved by final and binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures, or its Streamlined Rules where the amount in controversy is below the JAMS threshold for those rules.

  • Arbitrator: one arbitrator, appointed under the JAMS rules.
  • Seat and venue: Orange County, California. Hearings may be held by videoconference where the parties agree or the arbitrator directs.
  • Language: English.
  • Governing law: the laws of the State of California, without regard to its conflict of laws principles. The Federal Arbitration Act governs the interpretation and enforcement of this Section 13.3.
  • Award: the arbitrator’s award is final and binding, and judgment may be entered on it in any court of competent jurisdiction.

CLASS ACTION WAIVER. YOU AND IO GLOBAL EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.

If this class action waiver is found unenforceable as to a particular claim, that claim, and only that claim, will be severed from the arbitration and brought in the courts identified in Section 13.5.

Exceptions. Either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property, confidential information, or the security of the Platform, without first proceeding under Sections 13.1 through 13.3.

13.4 Users in the EEA, the United Kingdom, and Switzerland

If you are established in the EEA, the United Kingdom, or Switzerland, Sections 13.3 and 13.5 do not limit any right you may have under mandatory local law to bring proceedings in, or to have your dispute governed by the law of, your country of establishment. Nothing in these Terms deprives you of the protection of provisions that cannot be derogated from by agreement under the law that would apply in the absence of this choice.

13.5 Governing law and forum for claims not subject to arbitration

For any claim not subject to arbitration, these Terms are governed by the laws of the State of California, without regard to conflict of laws principles, and the state and federal courts located in Orange County, California have exclusive jurisdiction. Both parties consent to personal jurisdiction and venue there.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.6 Time limit

Any claim arising out of these Terms or the Platform must be brought within one (1) year after the claim arose, or it is permanently barred, except where a longer period is required by law.

14. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” To the maximum extent permitted by law, IO Global disclaims all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

Without limiting the above, IO Global does not warrant that the Platform will be uninterrupted, secure, or error-free; that content, listings, or AI outputs will be accurate, complete, or current; that any Supplier is qualified, certified, solvent, or compliant; that any product listed is safe, lawful, or fit for any purpose; or that any Buyer or Supplier will transact.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or, in the EEA and the United Kingdom, for intent or gross negligence.

15. Limitation of Liability

To the maximum extent permitted by law:

(a) Subject to paragraph (d), neither party is liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, or loss of goodwill, however caused and on any theory of liability, even if advised of the possibility.

(b) Subject to paragraphs (d) and (e), IO Global’s total aggregate liability arising out of or relating to these Terms or the Platform will not exceed the greater of the total fees you paid to IO Global in the twelve (12) months before the event giving rise to the claim, or USD $100.

(c) IO Global has no liability arising out of any transaction, agreement, dispute, or dealing between you and another Platform user.

(d) Exclusions from paragraphs (a) and (b). The limitations in paragraphs (a) and (b) do not apply to: your indemnification obligations under Section 16; your obligation to pay fees, interest, and amounts arising from payment disputes under Sections 5.5 and 5.6; either party’s breach of its confidentiality obligations; your breach of Section 6 (Acceptable Use) or Section 17 (Compliance, Sanctions, and Export); or either party’s fraud, willful misconduct, or gross negligence.

(e) Super-cap for IO Global. Where paragraph (d) lifts the limitations as to a claim against IO Global — including a breach by IO Global of its confidentiality obligations or of the sourcing-confidentiality commitment in Section 6 of the Buyer Terms — IO Global’s total aggregate liability for that claim will not exceed the greater of three times the total fees you paid to IO Global in the twelve months before the event giving rise to the claim, or USD $50,000. This paragraph does not apply to IO Global’s fraud or willful misconduct, or to any liability that cannot lawfully be limited.

These limitations apply notwithstanding the failure of any limited remedy of its essential purpose, and reflect the allocation of risk between the parties and the pricing of the Platform.

16. Indemnification

You will defend, indemnify, and hold harmless IO Global, its affiliates, and their officers, directors, employees, and agents from and against any third-party claim, and any governmental or regulatory investigation, proceeding, fine, or penalty, and any resulting loss, liability, damage, cost, or expense including reasonable attorneys’ fees, arising out of or relating to: (a) Your Content; (b) your use of the Platform; (c) your breach of these Terms or of any law; (d) any product you list, advertise, sell, or purchase; (e) any transaction or dispute with another Platform user; or (f) your infringement or misappropriation of any third party’s rights.

We will notify you of the claim, give you control of the defense — except that you may not settle in a way that imposes obligations on us or admits our fault without our written consent — and cooperate at your expense.

17. Compliance, Sanctions, and Export

You represent that you and your organization are not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive U.S. sanctions; are not identified on any U.S., EU, or UK restricted-party list; and are not otherwise prohibited from receiving the Platform under applicable law. You will comply with all applicable export control, sanctions, anti-boycott, anti-bribery, and anti-money-laundering laws.

You are solely responsible for compliance with all laws and regulations applicable to the ingredients you buy, sell, list, or advertise, including those administered by the U.S. Food and Drug Administration, the Federal Trade Commission, the U.S. Department of Agriculture, and the corresponding authorities in every jurisdiction in which you operate.

18. General

Entire agreement. These Terms, together with the applicable Buyer Terms or Supplier Terms, the Advertising Policy, the Privacy Policy, the Cookie Policy, and any order form or subscription confirmation, are the entire agreement between you and IO Global regarding the Platform and supersede all prior agreements and understandings, including any terms and conditions previously published at ioglobalgroup.com.

Order of precedence. In the event of conflict: (1) a signed order form or enterprise agreement; (2) the applicable Buyer Terms or Supplier Terms; (3) these Terms; (4) the Advertising Policy; (5) other Platform policies.

Exceptions to the order of precedence. Notwithstanding the order above: (a) the Data Processing Addendum prevails over every other document as to IO Global’s processing of personal data on your behalf; and (b) the Privacy Policy prevails over every other document as to how IO Global collects, uses, discloses, and protects personal data as a controller.

No conflicting terms. Any additional or different terms in your purchase order, vendor portal, or standard form are rejected and have no effect unless we agree to them in a signed writing.

Assignment. You may not assign these Terms without our prior written consent, except to a successor in connection with a merger or a sale of all or substantially all of your assets. We may assign freely.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remainder stays in effect.

No waiver. Our failure to enforce any provision is not a waiver of it.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.

Notices. We may give you notice by email to the address on your account or by in-Platform notice. Notices to us must be sent to legal@ioglobalgroup.com and to IO Global Group, Inc., 500 S Main St, #800, Orange, CA 92868.

Relationship. Nothing here creates a partnership, joint venture, agency, or employment relationship, or makes either party a fiduciary of the other.

No third-party beneficiaries, except as expressly stated.

Language. These Terms are in English. Any translation is provided for convenience only, and the English version controls.

19. Contact

IO Global Group, Inc. A Delaware corporation 500 S Main St, #800 Orange, CA 92868 United States

legal@ioglobalgroup.com · support@ioglobalgroup.com · 877.550.3600